top of page

FREQUENTLY ASKED QUESTIONS

  • What payment methods do you accept?
    We process MasterCard and Visa credit cards, Instant EFT (with SA’s four biggest banks)
  • Is there a minimum purchase quantity for name badges?
    No, there is no minimum quantity for ordering name badges. You can order 1 badge or 1000 badges and you will still receive the utmost care and attention to your order.
  • Can i order online?
    After the first Lock-Down of 2020 we created an online service for Badges, Apparel and a small variety of personal gifts.
  • What printing processes do you do In-house?
    Laser Engraving, Pad Printing, Silk Screening, UV Digital Printing, Embroidery, Sublimation Printing and Heat Transfer Printing.
  • Where are you based.
    We are based at number 6, 6th Avenue in Edenvale, Gauteng.
  • What is the delvery Price?
    We deliver country wide for a standard price of R150
  • What is your return policy?
    As all of our items are Custom Made Products – If a delivered product matches your order specifications (either from being designed on the website or via a designer proof), then the item is considered non-returnable. If the delivered product is defective or misprinted, please follow the below procedure: Send images of the product to enquiries@ss1.co.za. Please include your invoice number and a description of the problem. A customer service representative will get back to you within 24 business hours.

WHY CHOOSE
SCRATCH SOLUTIONS?

30 Years' Experience

Best Price Guarantee

Personal Service

Quality Guarantee

No Minimum Quantities

On-Time Guarantee

Payfast.png

NOTE: Scratch Solutions has made every effort to ensure this information is accurate and compliant with the web site and printed literature, however, if you notice any errors, omissions or have any questions, please email us at admin@ss1.co.za

©2023 by Scratch Solutions.

bottom of page